We will make every effort to accommodate changes and/or cancellations, but due to our fast shipping and processing times, not all requests can be completed. Please note: orders that have begun processing in the warehouse or have been shipped...

We will make every effort to accommodate changes and/or cancellations, but due to our fast shipping and processing times, not all requests can be completed. Please note: orders that have begun processing in the warehouse or have been shipped cannot be changed or canceled.&#xA0;If you need to request an order change or cancellation, email us at customercare@plankandbeam.com.&#xA0;

Changes and Cancellations

Returns of new, unused, unassembled, and undamaged items will be accepted within 30 days of delivery receipt. To initiate a return, please complete the form. Returned items must be shipped at the expense of the customer via the same carrier &...

RETURNS MADE EASYAt Plank + Beam, your satisfaction is our priority! If your order doesn&apos;t meet your expectations, don&apos;t worry &#x2013; we&apos;re here to help you every step of the way.RETURNS POLICYWe accept returns of new, unused, unassembled, and undamaged items within 30 days of delivery receipt. We aim to ensure your return process is smooth and stress-free.To start your return, please fill out our<a href="https://plankandbeam.com/pages/help-center?hcUrl=%2Fen-US%2Fflows%2F01J6A3W0FC8RANQC5XS3GEQGM0">&#xA0;Return Request Form.</a> Once completed, our Customer Service team will guide you through the next steps.&#xA0;&#xA0;PACKAGING + SHIPPINGWe kindly ask that returned items be shipped back in their original packaging if possible. If the packaging is no longer available, please ensure proper packaging to prevent any damage during transit.To initiate a return please click the link&#xA0;<a href="https://plankandbeam.com/pages/help-center?hcUrl=%252Fen-US%252Fflows%252F01J6A3W0FC8RANQC5XS3GEQGM0" target="_blank" rel="noopener noreferrer">here</a>. You will be provided with a return shipping label and can then schedule a pickup right from your door. Just pop the label on the box and leave it available for the pick-up team. Please note that return shipping charges reflect our discounted rates.REFUNDS + CREDITSOnce we receive your return and ensure that the items are in good shape, we will issue a refund minus shipping costs. Please allow 1 to 2 weeks for processing.We&apos;re committed to making your return experience hassle-free and pleasant. If you have any questions or concerns, don&apos;t hesitate to reach out to us. Your satisfaction is our top priority!FINAL SALE ITEMSMattresses are final sale and cannot be returned.

Return Policy

Plank & Beam

Returns

What is your furniture made of?

What is the weight capacity of your beds?

Where is your furniture manufactured?

When will this item be back in stock?

Do you have a coupon code I can use for my purchase?

Do you price match?

Do you have a Sale?

Do You Need a Box Spring for Your Bed?

How Much Depth Should the Trundle Mattress Have?

Can I shop the product in store?

Do I need slats, box spring or a bunkie board?

Do I need a Bunkie board or box spring with a Plank+Beam® mattress?

Do you offer assembly services?

What if I need to change or cancel my order once it’s submitted?

How long does it take for customer care to answer my email?

How long does it take to receive my order once I place it?

Do you offer design or space planning advice?

What is the Mattress Recycling fee?

Can the ladder be installed on either side?

Frequently Asked Questions

Standard Shipping

Shipping Types

I received a shipping notification, but my tracking has not updated. What's going on?

When will my order be shipped?

Can I track my order?

What is the Cost of Shipping?

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Shipping FAQ

Shipping, Tracking and Delivery

Best Value

Quality & Safety

Do you have Prop 65?

Quality and Safety

Replacement Parts + Hardware

Replacements

How to Care for Plank + Beam Furniture

Mattresses

Beds, Parts, and Case Goods

General Warranty

Terms & Conditions

Warranty

Warranty & Replacement Parts/Hardware

Sustainable for a Better Future

Founded in Charleston, SC

European Innovation

Our Story

What can I expect for the delivery and assembly process?

Do you offer assembly service?

Assembly FAQ

2800402000: Classic Console Table - 56"

2700514000: Modern Rectangular Side Table

2000314000: Mid-Century Modern Dining Bench

2800306000: Classic Solid Wood Round Dining Table

2400508001: Contour Rectangular Coffee Table - 54"

2800514000: Classic Rectangular Side Table

230143: Classic Console Table with Shelf - 46.25"

2400515000: Forma Coffee Table - 40"

2000303000: Mid-Century Modern Solid Wood Dining Table - 94"

2800311000: Classic Solid Wood Counter Height Dining Table

2400402000: Contour Console Table - 56"

221006: Contempo 6-Drawer Dresser

PB211: Classic Full Bed

221313: Walnut King-Size Bed

220313: Duo King-Size Bed

220312: Walnut Queen-Size Bed

Classic Full-Size High Loft Bed with Ladder on End

2700301000: Modern Solid Wood Dining Table - 72"

2800502000: Classic Round Coffee Table - 36"

Haven 2-Drawer Nightstand

Mid-Century Modern TV Stand

Brio Dining Chair

Verso Oval Dining Table - 62"

Beryl Counter Stool - 24"

Loar Upholstered Dining Chair

Solid Wood Dining Chair (Set of 4)

Modern Dining Table - 72"

Modern Dining Table - 60"

Smythe Counter Stool - 24"

Modern Dining Bench - 61"

Windsor Dining Chair (Set of 4)

Solid Wood Dining Chair (Set of 2)

Solid Wood Upholstered Dining Chair (Set of 2)

Classic Dining Table - 72"

Windsor Dining Chair (Set of 2)

Verso Round Dining Table - 38"

Solid Wood Counter Chair (Set of 2) - 24"

Modern Dining Bench - 49"

Verso Round Dining Table - 47"

Contour Dining Table - 60"

Classic Dining Bench - 60"

Mid-Century Modern 2-Door Sideboard - 59"

Verso Dining Table - 60"

Sereno Dining Chair

Mid-Century Modern 2-Door Sideboard - 49"

Contour Dining Table - 72"

Solid Wood Counter Chair -24"

Sereno Counter Chair - 24"

Verso Dining Bench - 48"

Contour Dining Bench - 58"

Lido Oval Dining Table - 72"

Modern Dining Table - 84"

Solid Wood Bar Height Chair (Set of 2) - 30"

Verso Dining Bench - 60"

Verso Kitchen Table - 48"

Modern Kitchen Table - 48"

Verso Dining Table - 72"

Contour 3-Door Sideboard - 59"

Mid-Century Modern Dining Table - 72"

Contour Dining Bench - 46"

Mid-Century Modern Dining Bench - 59"

Classic Round Dining Table - 47"

Contour Round Dining Table - 47"

Modern Dining Bench - 83"

Smythe Bar Stool - 30"

Beryl Bar Stool - 31"

Mid-Century Modern Kitchen Table - 48"

Contour 2-Door Sideboard - 59"

Lido Round Dining Table - 47"

Lido Round Dining Table - 38"

Modern Counter Height Dining Table - 41"

Classic Kitchen Table - 48"

Sereno Bar Chair - 30"

Smythe Dining Stool - 18"

Mid-Century Modern 3-Door Sideboard - 59"

Classic Dining Table - 94"

Solid Wood Dining Chair

Classic Dining Table - 84"

Mid-Century Modern Dining Table - 94"

Solid Wood Upholstered Dining Chair

Classic Counter Height Dining Table - 41"

Classic Dining Bench - 85"

Solid Wood Bar Height Chair - 30"

Windsor Dining Chair

Modern Dining Table - 94"

Lido Dining Chair

Lido Dining Chair (Set of 2)

Contour TV Stand

Arcata Console Table - 36"

Camden Console Table - 56"

Classic Console Table - 66"

Classic Round Coffee Table - 36"

Classic Side Table - 25"

Forma Console Table - 46"

Forma Side Table - 25"

Classic Round Coffee Table - 30"

Verso Console Table - 36"

Assembly Instructions

Assembly Resources

2000409000: Mid-Century Modern Console Table With Storage

2700311000: Modern Solid Wood Counter Height Dining Table

2400405000: Forma Console Table - 46"

2400524000: Forma Rectangular Side Table

2700517000: Modern Rectangular Coffee Table With Shelf - 48"

2700511000: Modern Square Corner Table

2700507001: Modern Rectangular Coffee Table - 48"

2800513000: Classic Square Side Table

2800507000: Classic Rectangular Coffee Table - 48"

2400301000: Contour Solid Wood Dining Table - 72"

184302: Mid-Century Solid Wood Entryway Bench - 56.25"

230141: Classic Console Table - 46.25"

220006: Walnut 6-Drawer Dresser

190005: Rustic 5-Drawer Tall Dresser

190004: Rustic 4-Drawer Dresser

190002: Rustic 2-Drawer Nightstand

190006: Rustic 6-Drawer Wide Dresser

190001: Rustic 1-Drawer Nightstand

180015: Classic 5-Drawer Dresser

180001: Classic Nightstand with 1 Drawer and Shelf

180010: Classic Nightstand with Shelves

221001: Contempo Nightstand with 1 Drawer

220001: Duo Nightstand with 1 Drawer

210001: Modern Solid Wood Nightstand with 1 Drawer

210211: Modern Solid Wood Full-Size Bed with Slatted Headboard

210210: Modern Solid Wood Twin-Size Bed with Slatted Headboard

181100: Modern Twin-Size Bed with Panel Headboard

181102: Modern Queen-Size Bed with Panel Headboard

210312: Modern Solid Wood Queen Size Bed with Slatted Headboard

221313: Contempo King-Size Bed

230120: Classic Dining Bench - 60"

230220: Modern Dining Bench - 60"

Classic Full-Size High Loft Bed with Bookcase

Rustic Twin High Loft Bed

Rustic Twin XL over Queen Bunk Bed

Rustic Twin over Twin Bunk Bed

Classic Twin over Twin Bunk Bed (Tongue & Groove Assembly)

Classic Twin over Full Bunk Bed

190322: Rustic Queen Bed with Solid Headboard

190312: Rustic Queen Bed with Slatted Headboard

180312: Classic Queen Bed

Loar Dining Chair

Contour Coffee Table - 54"