We're sorry for the inconvenience. There are a few possible explanations for your tracking number not updating: 1. The shipping carrier did not perform an origin scan on your package, but it is in transit to you. 2. Our fulfillment team had to...

We&apos;re sorry for the inconvenience. There are a few possible explanations for your tracking number not updating:1. The shipping carrier did not perform an origin scan on your package, but it is in transit to you.2. Our fulfillment team had to create an updated shipping label for your order, but the new tracking number didn&apos;t make it to you.3. The carrier could have lost your package and a claim may need to be filed.If you still haven&apos;t seen movement on your tracking after 48 hours, we recommend contacting our customer care team for additional support.

I received a shipping notification, but my tracking has not updated. What's going on?

Once your order is placed, please allow approximately 2-5 business days* for your order to be processed and prepared. Orders will be ready for shipping when all items in your order are available. *Orders placed during sales or promotional periods...

Once your order is placed, please allow approximately 2- 5 business days* for your order to be processed and prepared. Orders will be ready for shipping when all items in your order are available.*Orders placed during sales or promotional periods may take longer to be processed due to higher order volume.Tracking information will be provided once your order ships. You can track your package and its delivery status using this&#xA0;<a href="https://plankandbeam.aftership.com/">link</a>. When you receive your order, please carefully inspect all boxes &amp; note any damage.Because Plank+Beam&#x2122; products are made from solid woods, boxes are large and can be heavy. For this reason, we recommend having two adults to move boxes into the home.

When will my order be shipped?

Here is a link to track your order! If you do not have an account yet, you can still get your order status.

Here is a <a href="https://plankandbeam.aftership.com/">link</a> to track your order! If you do not have an account yet, you can still get your order status.

Can I track my order?

At Plank+Beam, it is our mission to provide the best customer experience possible. All orders over $200 qualify for free shipping. And with compact packaging and fast deliveries, our furniture ships straight to your door so you can get back to the...

At Plank+Beam, we&#x2019;re dedicated to offering you the ultimate shopping experience. Enjoy free shipping on all orders over $300, and for orders under $300, we offer a flat-rate shipping fee of just $15. With our efficient packaging and quick delivery, your furniture arrives at your door fast, so you can get back to the moments that matter most.

What is the Cost of Shipping?

Plank+Beam™ delivers anywhere within the contingent United States. Orders typically ship FedEx.

Plank+Beam&#x2122; delivers anywhere within the contingent United States. Orders typically ship FedEx.&#xA0;&#xA0;

Do you ship Internationally?

Plank & Beam

Shipping FAQ

Shipping, Tracking and Delivery

What is your furniture made of?

What is the weight capacity of your beds?

Where is your furniture manufactured?

When will this item be back in stock?

Do you have a coupon code I can use for my purchase?

Do you price match?

Do you have a Sale?

Do You Need a Box Spring for Your Bed?

How Much Depth Should the Trundle Mattress Have?

Can I shop the product in store?

Do I need slats, box spring or a bunkie board?

Do I need a Bunkie board or box spring with a Plank+Beam® mattress?

Do you offer assembly services?

What if I need to change or cancel my order once it’s submitted?

How long does it take for customer care to answer my email?

How long does it take to receive my order once I place it?

Do you offer design or space planning advice?

Frequently Asked Questions

Changes and Cancellations

Return Policy

Returns

Standard Shipping

Shipping Types

Best Value

Quality & Safety

Do you have Prop 65?

Quality and Safety

Replacement Parts + Hardware

Replacements

How to Care for Plank + Beam Furniture

Mattresses

Beds, Parts, and Case Goods

General Warranty

Terms & Conditions

Warranty

Warranty & Replacement Parts/Hardware

Sustainable for a Better Future

Founded in Charleston, SC

European Innovation

Our Story

What can I expect for the delivery and assembly process?

Do you offer assembly service?

Assembly FAQ

2800402000: Classic Console Table - 56"

2700514000: Modern Rectangular Side Table

2000314000: Mid-Century Modern Dining Bench

2800306000: Classic Solid Wood Round Dining Table

2400508001: Contour Rectangular Coffee Table - 54"

2800514000: Classic Rectangular Side Table

230143: Classic Console Table with Shelf - 46.25"

2400515000: Forma Coffee Table - 40"

2000303000: Mid-Century Modern Solid Wood Dining Table - 94"

2800311000: Classic Solid Wood Counter Height Dining Table

2400402000: Contour Console Table - 56"

221006: Contempo 6-Drawer Dresser

PB211: Classic Full Bed

221313: Walnut King-Size Bed

220313: Duo King-Size Bed

220312: Walnut Queen-Size Bed

Classic Full-Size High Loft Bed with Ladder on End

2700301000: Modern Solid Wood Dining Table - 72"

2800502000: Classic Round Coffee Table - 36"

Assembly Instructions

Assembly Resources

2000409000: Mid-Century Modern Console Table With Storage

2700311000: Modern Solid Wood Counter Height Dining Table

2400405000: Forma Console Table - 46"

2400524000: Forma Rectangular Side Table

2700517000: Modern Rectangular Coffee Table With Shelf - 48"

2700511000: Modern Square Corner Table

2700507001: Modern Rectangular Coffee Table - 48"

2800513000: Classic Square Side Table

2800507000: Classic Rectangular Coffee Table - 48"

2400301000: Contour Solid Wood Dining Table - 72"

184302: Mid-Century Solid Wood Entryway Bench - 56.25"

230141: Classic Console Table - 46.25"

220006: Walnut 6-Drawer Dresser

190005: Rustic 5-Drawer Tall Dresser

190004: Rustic 4-Drawer Dresser

190002: Rustic 2-Drawer Nightstand

190006: Rustic 6-Drawer Wide Dresser

190001: Rustic 1-Drawer Nightstand

180015: Classic 5-Drawer Dresser

180001: Classic Nightstand with 1 Drawer and Shelf

180010: Classic Nightstand with Shelves

221001: Contempo Nightstand with 1 Drawer

220001: Duo Nightstand with 1 Drawer

210001: Modern Solid Wood Nightstand with 1 Drawer

210211: Modern Solid Wood Full-Size Bed with Slatted Headboard

210210: Modern Solid Wood Twin-Size Bed with Slatted Headboard

181100: Modern Twin-Size Bed with Panel Headboard

181102: Modern Queen-Size Bed with Panel Headboard

210312: Modern Solid Wood Queen Size Bed with Slatted Headboard

221313: Contempo King-Size Bed

230120: Classic Dining Bench - 60"

230220: Modern Dining Bench - 60"

Classic Full-Size High Loft Bed with Bookcase

Rustic Twin High Loft Bed

Rustic Twin XL over Queen Bunk Bed

Rustic Twin over Twin Bunk Bed

Classic Twin over Twin Bunk Bed (Tongue & Groove Assembly)

Classic Twin over Full Bunk Bed

190322: Rustic Queen Bed with Solid Headboard

190312: Rustic Queen Bed with Slatted Headboard

180312: Classic Queen Bed