What is your furniture made of?
Our furniture is Superior Quality: Solid, knot-free pine wood construction sourced from certified sustainable suppliers. Durable, non-toxic, low VOC finishes.
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Frequently Asked Questions
What is the weight capacity of your beds?
Our beds are designed with safety as our top priority. Solid, knot free, New Zealand pine wood construction; sturdy high 400-pound weight capacity per sleeping surface, with strong plywood slats. Our beds are equipped with solid pine, seven- 9...
Where is your furniture manufactured?
All of our products are designed at our corporate Headquarters in beautiful Mt Pleasant, South Carolina. USA. To ensure the quality and value of our product, we work with an exclusive factory in Vietnam to source and produce Plank+Beam furniture....
When will this item be back in stock?
If you are interested in a sold-out item, you can sign up to be notified when an item is stocked and available for purchase. If we anticipate an out of stock item to be back in inventory, it will have a "Notify Me when Available" feature shown...
Do you have a coupon code I can use for my purchase?
We do not offer coupons. Any current promotions or sales will be available directly on our site. For additional sales, please be sure to sign up for our newsletter. Additionally, if you are interested in a line of credit, please check out our...
Do you price match?
At this time we do not price match, however, as the designer and manufacturer, our excellent customer care team, located directly at our US Headquarters, is able to provide you with the best consult and solutions for your needs. Placing your order...
Do you have a Sale?
Any current sales or promotions will be available directly on our site. For additional sales, please be sure to sign up for our newsletter. We do not offer coupons. Additionally, if you are interested in a line of credit, please check out our...
Do You Need a Box Spring for Your Bed?
When creating the perfect relaxing sleep space, every detail matters, from your mattress to comforter to sheets to pillows. However, have you ever wondered what role a box spring plays in your sleep experience? What does a box spring really do? Do...
How Much Depth Should the Trundle Mattress Have?
The trundle fits standard twin size mattresses no more than 6 inches thick.
Can I shop the product in store?
Plank + Beam sells all of our products exclusively online. If you have any questions about a product please reach out to our customer care team who is here to help!
Do I need slats, box spring or a bunkie board?
All our beds include a slat roll which is designed to provide support to your mattress while also allowing your mattress to breathe. No need to purchase an additional box spring or bunkie board.
Do I need a Bunkie board or box spring with a Plank+Beam® mattress?
No, our mattresses are designed to offer the comfort and support you need without requiring a Bunkie board or box spring.
Do you offer assembly services?
Plank+Beam® furniture requires assembly and can certainly be self-assembled. Two adults are recommended for self-assembly. Time and effort for assembly varies depending upon which item you order (i.e. a classic bed is quick & easy, while a bunk...
What if I need to change or cancel my order once it’s submitted?
We want you to love your new Plank+Beam® furniture as much as we do! If something’s not right with your order, complete one of our forms within 24 hours of placing your order so we can assist.We will make every effort to accommodate order changes,...
How long does it take for customer care to answer my email?
Our customer care team will try to respond to all inquiries within 2 business days. We are a small business, so please be patient with us as we work to respond to everyone accordingly.
How long does it take to receive my order once I place it?
Once we receive your order, it will take an estimated 7-15 business days* to process, pick & pack your order. After your order is processed, it will ship from either our warehouse in South Carolina or California. An email shipping notification is...
Do you offer design or space planning advice?
Yes! Our complimentary design services are available by live online chat or email from Monday-Friday, 9am-5pm EST.