Terms & ConditionsUpdated 9 months ago

Payments

Payment is taken at the time orders are submitted.

Order Changes and Cancelations

To request a change to your order, please fill out the Order Request Form within 24 hours of placing your order. While we’ll do our best to accommodate your request, please be aware that not all changes can be made, even if submitted within the 24-hour window.

Orders which are being shipped or have been processed cannot be changed or canceled and will be treated as a return. Changes include but are not limited to item color, item size, shipping address, etc. Flash sales and any orders that have shipped are not eligible for price matching.

Any changes to address while orders are in transit may incur administrative or rerouting fees.

Undeliverable and Refused Deliveries

Ground packages generally do not require a delivery signature
Undeliverable, missed, or refused deliveries that are returned to our warehouse, but rescheduled for delivery may incur additional applicable shipping charges.
Deliveries refused or not scheduled for re-delivery within 10 days of notification will be considered abandoned and returned to our facility without refunds or credits.