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Replacement Parts + HardwareUpdated 9 months ago

Our warehouse team ensures your order is carefully packed for shipment, but sometimes accidents can happen during transit. When your order arrives, please check each item upon receipt.

If you find any damaged or missing items, keep all items, and take a photo of the damage. Then fill out this form for prompt assistance to resolve the issue.

Rest assured, any items damaged during shipping will be repaired or replaced at no charge. The decision to repair or replace is made at the discretion of Maxwood Furniture, Inc.


All claims for missing or damaged parts must be submitted within 30 days of order delivery. All claims for missing orders confirmed delivered by FedEx must be reported within 14 days of the tracked delivery date.

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